FAQ
Short answers to the questions that come up most often.
Do I need to install anything?
No. Games run in the browser tab you already have open. A recent version of Chrome, Safari, Firefox or Edge is enough.
Do I need an account to play?
No — one is created for you on your first visit. Registering an email and password is optional, and its purpose is to let the same account work on another device.
I cleared my browser data and my progress is gone.
A guest account is tied to the browser that created it. If it had no email attached, there is no way to prove it was yours, and it cannot be restored. Registering prevents this.
Why can I not start a particular game?
Either it is not licensed in your region, or it is down for maintenance. The game page says which one it is.
I paid but did not receive the item.
Delivery can lag behind the payment by a short while. If the item is still missing after a few minutes, contact support with your player ID and the order number from the payment page.
How do I change the language?
Use the language selector in the header. The choice is remembered on this device and also decides the language a game starts in.
Last updated: 2026-09-18